The company’s CRM customer relationship management system project started construction

Umushinga wa CRM imicungire yimikoranire yabakiriya yatangiye kubaka

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Intangiriro
Ku ya 6 Mutarama, inama yo gutangiza gahunda yo gutangiza imikoranire yabakiriya ba CRM yabereye mucyumba cyinama muri etage ya gatatu.Qi Dashan, umuyobozi mukuru wungirije w'ikigo, yitabiriye kandi atanga ijambo.
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ahazabera inama
Qi Dashan yateze amatwi yitonze raporo yuburyo bwo gushyira mu bikorwa umushinga, yemeza neza gahunda yo gushyira mu bikorwa umushinga, anashyira ahagaragara ibintu bine bisabwa kugira ngo umushinga ushyirwe mu bikorwa.Icya mbere, tugomba kuzamura imyumvire no kuyitaho cyane.Abakozi b'ikigo bagomba guha agaciro gakomeye ishyirwa mubikorwa rya sisitemu ya CRM, bakiga byimazeyo kandi bakayobora sisitemu nshya, imiterere mishya, hamwe nibikoresho bishya, guha imbaraga uburyo bwa digitale no kumenyekanisha amakuru, kuzamura ubushobozi bwubucuruzi ninzego za serivisi, kandi ugakoresha agaciro gakomeye kandi abakiriya-b'indahemuka.Menya neza iterambere ryihuse ryimikorere yikigo.Icya kabiri, tugomba gusobanura igabana ry'umurimo no kwihutisha iterambere.Inzira yo kuyishyira mu bikorwa irihutirwa.Inzego n’amashami bireba bigomba gushimangira inshingano zabo zingenzi, gusobanura kugabana inshingano nigihe cyingenzi, gufatanya byimazeyo nitsinda rishinzwe gushyira mubikorwa imirimo itandukanye, no gukoresha ibikoresho bya sisitemu mugutezimbere abakozi no kunoza imikorere yubuyobozi.Icya gatatu, tugomba guhanga ibitekerezo no kwita kubisubizo bifatika.Itsinda rishinzwe gushyira mu bikorwa hamwe n’ibikorwa bigomba guhuza imiterere yubucuruzi nyayo, gusobanukirwa ibiranga sisitemu, gukoresha imikorere ya sisitemu mu buryo bworoshye, gutanga uburyo bunoze bwo kuyobora, bukomeye kandi bushya, kandi bigahuza cyane umurongo wumurongo hamwe na informatisation kugirango bigaragaze. kwishyira hamwe.Icya kane, tugomba kwibanda kumahugurwa no gushimangira gahunda.Itsinda ryumushinga hamwe nibice bifitanye isano bigomba kwitondera uburyo bwo guhugura hamwe nubuziranenge bwamahugurwa mugushyira mubikorwa umushinga, gukoresha amahirwe yo guhugura impeshyi, kwagura inzira zo gukwirakwiza ubumenyi, gukora ibisobanuro byubumenyi hamwe namahugurwa yo gukoresha mubikorwa muburyo butandukanye, no gufasha abakora kuzamura urwego rwimicungire ya digitale no kubaka itsinda ryo kugurisha rifite ireme rikomeye, ubushobozi buhanitse hamwe nakazi gakomeye.

Biravugwa ko sisitemu yo gucunga imikoranire yabakiriya CRM yibanda kubakiriya, ishingiye kubikorwa byose byubuzima bwabakiriya, ikoresheje ikorana buhanga, ibitekerezo hamwe nuburyo bwamakuru kugirango ifashe ibigo kubona neza abakiriya, kugumana abakiriya, kuzamura agaciro k'abakiriya, no kunoza kunyurwa kwabakiriya Nubudahemuka, bityo bikazamura byimazeyo irushanwa ninyungu zumushinga.Ishyirwa mu bikorwa rya sisitemu nigice cyingenzi cyurubuga rwa "1 + N" rwicungamutungo rwa sisitemu, ruhuza ibikorwa byubucuruzi nubucuruzi, kandi ruteza imbere ibikorwa byubucuruzi biganisha ku micungire inoze kandi ya digitale.

Abantu 40 baturutse mu ishami rishinzwe gucunga ikoranabuhanga, ishami rishinzwe imicungire yimikorere, inzu yubucuruzi yubwenge, isosiyete ikodesha, ishami ryumutekano n’amashami atandukanye yo kugurisha.

IHEREZO


Igihe cyo kohereza: Mutarama-06-2022